Search found 37 matches

by MovingForward
Wed Apr 20, 2016 6:24 pm
Forum: Parts Managers
Topic: Dealertrack question
Replies: 9
Views: 4574

Re: Dealertrack question

In Dealertrack order them on a parts ticket but as said before for use the notes feature to add the service advisor name and VIN. One thing to watch those is use the notes function on the part line level of the ticket, not on the bottom line where you enter the part number. If you enter it below it ...
by MovingForward
Mon Jan 25, 2016 2:34 pm
Forum: Parts Managers
Topic: Ford Chart of Accounts
Replies: 1
Views: 2418

Ford Chart of Accounts

Does anyone have a Ford Chart of Accounts they can share with me.

Our group recently purchased a Ford store and I have been enlisted to help with some things on the Fixed side. Nobody at the store can provide me with a complete chart of accounts.

Thanks
by MovingForward
Wed Jul 01, 2015 2:19 pm
Forum: Parts Managers
Topic: Am I crazy......
Replies: 20
Views: 9323

Re: Am I crazy......

Ironchild,

Can't say I wouldn't have the same feelings. What ever you decision is I wish you well.
by MovingForward
Wed Jun 24, 2015 3:11 pm
Forum: Parts Managers
Topic: Am I crazy......
Replies: 20
Views: 9323

Re: Am I crazy......

Ironchild, I don't think you are crazy. If you are motivated by challenges then go for it.

I started in the business 10 years ago as a service advisor. After 14 months I was promoted to parts manager with zero experience. After about 4 years in that position we then purchased another store and I ...
by MovingForward
Mon May 18, 2015 2:08 pm
Forum: Parts Managers
Topic: Fixed Operations Managers: From Service Or Parts?
Replies: 6
Views: 5942

Re: Fixed Operations Managers: From Service Or Parts?

Started as a service advisor. Did that position for 1 1/2 years and was moved to parts manager. Had ZERO parts experience prior to being appointed manager. Did that for 5 years. We then purchased another store and I was moved to that store as Parts & Service Director. It is a small store so there ...
by MovingForward
Tue Apr 21, 2015 2:24 pm
Forum: Parts Managers
Topic: Dealertrack support
Replies: 5
Views: 4835

Re: Dealertrack support

I am with Greenthumb, I totally disagree with 007's comments. Like I said before I have been on Dealertrack almost 4 years now and never did I feel like they were just trying to get me off the phone. The level 1's can help with basic issues but more complex issues they are basically note takers and ...
by MovingForward
Mon Apr 20, 2015 2:13 pm
Forum: Parts Managers
Topic: Dealertrack support
Replies: 5
Views: 4835

Re: Dealertrack support

I have been on Dealertrack for almost 4 years now. I have NEVER experienced a support call going off shore. I believe all support is in the U.S.

One thing I do know some of their level 2 support does work for home rather than in their call center.
by MovingForward
Fri Feb 20, 2015 1:49 pm
Forum: Parts Managers
Topic: SPECIAL OR pROCESS
Replies: 9
Views: 4095

Re: SPECIAL OR pROCESS

Zep,

If you want a form as such I will send you a copy of what we use. Let me know a email address and I will fire it off to you.
by MovingForward
Mon Feb 16, 2015 8:39 pm
Forum: Parts Managers
Topic: ADP WebSuite 2007 vs. Dealertrack
Replies: 7
Views: 5965

Re: ADP WebSuite 2007 vs. Dealertrack

Drapp,

We are Nissan, but Richard is GM I believe.
by MovingForward
Mon Feb 16, 2015 2:11 pm
Forum: Parts Managers
Topic: ADP WebSuite 2007 vs. Dealertrack
Replies: 7
Views: 5965

Re: ADP WebSuite 2007 vs. Dealertrack

Drapp,

We made that exact same switch about 3 years. Couldn't be happier with the switch. The biggest difference between ADP & Dealertrack in my opinion is reporting. However there are always ways to work around it.

Biggest parts difference in my opinion is stocking groups instead of sources ...