DealersEdge Professional Forums

Anybody other dealers having problems with Dealertrack being Funerally slow the past 3 days. Our IT guy says its not on our end.

We also switched from R&R to DealerCrap 4 months ago. As many on here has stated; It was pure hell when we first switched. (we are a GM Dealer and GM was on Strike which complicated everything). Training was very poor. Phone training was a complete waste of time for us and the trainer. Conversion ...

We did get our CSO-3 OVN part out of Chicago next day as planned. A small slice of sunshine for this black cloud that GM keeps throwing at us.

We are serviced out of PDC 030 Hudson. Have not seen Rim Orders filled since 9/16 R259. Whats weird is we have seen a few RIM items trickle in from PDC 30 that they have in inventory. Today we got 5 random parts from RIM orders R260 and R262. Have not gotten any regular CSO orders that we have ...

Anyone out there having any luck with CSO-3 OVN orders out of PDC 002 Chicago. We have had good luck on CSO-3 OVN out of PDC 030 Hudson coming next day. I don't want to place this CSO-3 OVN if these parts are just going to sit there forever. Any advice would be appreciated.

JGROSS1978 wrote:41 years and this is by far the worst I have ever seen!

Hey J Gross, You said that yesterday, and last week, and last month, and last year!!!

You Ain't Seen Nothin' Yet!!!

Hey! What's this Button For??!?

Sorry I am a little late to the party, but you did answer your own question. I also last fall sold multiple Powertrain to our Wholesale Dealers with the impression they would be getting a $200 dollar gift card.
The 2018 Fall Powertrain Promotion was also a Special Offer only to Customers “that were ...

gpr75, We bill out our DEF fluid by the part-no. and leave the GM cost and Warranty price as is. Our Warranty Clerk breaks it down for us, otherwise it turns out to be a Inventory nightmare. Also GM states that it has a max 2 year shelf life. (see Service Bulletin 16-NA-244) TAC has told us to only ...

Update on My 2 Rebates that I applied for November 30th. Did a Dexos Oil Change and Spark Plugs. Got Both Rebates back on December 31st. I was pleasantly Pleased. I used my GM BuyPower Card. Got The Full $40.00 Visa Gift Card. Wow 1 for 2. Opened the next envelope from AC Delco; in the form of a ...

Us at our dealership experienced the exact same scenarios as Ichabod with the Spring Promotions. Still waiting on fall Promos. Have not had any customers complaining about Fall Rebates, Yet! (Don't sound very confident do I) Have had plenty of customers coming in to complain to us. Tried telling our ...