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PDQ was a Wholesale Parts GM promotion in the 1960's. I thin it was initially "Parts Delivered Quick" aka Parts Damn Quick aka Pretty Damn Quick. Dates me a little - you guys keep working so my SS checks do not bounce!
My experience at that time was with an independent pasts store what with about 90 ...

How may of you remember GM's "PDQ"?

The information posted from Mike N and others is quite useful. Having seen this scenario several time a likely cause is the General Ledger Coding established for each sale.

FYI - In the case you describe that Book Inventory is less than Physical it is possible the Accounting Profit for Parts is ...

Is your intention to give them a "par on the back" for past performance or motivate future performance via a competition? The competition will only have one winner and everyone else will be a loser. Not too sure how motivating this will be. If you want to give encouragement for future performance ...

From your description it appears that Service can offer significant discounts. When posted in accounting do these discounts reduce both Labor and Parts? They should not have the ability to discount parts. Over the years I have observed Service Managers/Writers that were paid on Gross frequently ...

If your salary was in the $70K range mathematically you were making $280 a day based upon a 5 day week. Of course as and employee you had some benefits which you will not have as a consultant. I would recommend a $400 a day rate with a specified number of days per month if you are going to seek ...

The persons at GM that were overseeing the recalls will be managing the Ebola outbreak!

"Beetle Convertible and notes on the repair order he wants a price on side window deflectors"

Ask if he wants paper or plastic. He may be used to asking that question in his former job!

"The GM does, of course, have access to all the programs we need to run"

Hopefully you have verified this. I have dealt with GM's that thought they had access but never used it and their passwords were not valid. It would seem from the approach the GM is taken there are suspicions. If there is a ...

The Disney Experience:
Disney is not mired down in management that requires ten meetings to decide which way to load the toilet paper and then does it wrong.
They have not been thru a government financed bankruptcy.
They make money the old fashioned way.
Management constantly tracks and reviews ...