DealersEdge Professional Forums

make sure the customers key you are tracing is clean ad free of any dirt take a wire brush and clean the old key.

is anyone else having problems getting the new part numbers on the window appliques part numbers 84021603 86021604 84021605
86021606 84021607 84021608 84021609 and 86021610. warranty clerk says the part numbers are not good numbers and they are not processing claim. any help is appreciated. thanks

what we also do is charge the 35% to the department if they were at fault. for instance if body shop ordered part and car totaled charge to 67E.
if service ordered part and did not need charge 35% to 67d. etc.

on a cso return you are charged 35 % to return the part or parts. if you use return reserve you are charged 2%