
Search found 151 matches
- Fri Jun 27, 2025 2:37 pm
- Forum: Parts Managers
- Topic: GM SHOWING STOCK IN GLOBAL BUT BACKORDERED
- Replies: 4
- Views: 442
Re: GM SHOWING STOCK IN GLOBAL BUT BACKORDERED
We've been waiting months for Escalade windshields. My oldest order is from April. Talking to DPAC, they say there's over 900 backorders. Yet they show 20 on hand on PWB+. 

- Tue Jun 24, 2025 8:49 pm
- Forum: Parts Managers
- Topic: NEW MR LABELS
- Replies: 13
- Views: 1548
Re: NEW MR LABELS
I did a "training" class. They said the return documents should be immediately available, but the PC302 had to wait 24 hours (I think?) before you could print them.
- Thu May 22, 2025 7:11 pm
- Forum: Parts Managers
- Topic: Global Disconnect
- Replies: 269
- Views: 4085079
Re: Global Disconnect
I/We've been running fine all day, until about 20 minutes ago.
- Fri May 09, 2025 2:56 pm
- Forum: Parts Managers
- Topic: Damaged Sprint Process
- Replies: 7
- Views: 6398
Re: Damaged Sprint Process
This is from a post here last year (Thanks 2longinparts!!). This is the way I do it, and it "usually" works. If it doesn't, I contact my Dealer Liaison, who's pretty good about getting it done.
Re: gm SPRINT damage claim
Postby 2longinparts » Fri May 10, 2024 3:25 pm
Try entering you claim this ...
Re: gm SPRINT damage claim
Postby 2longinparts » Fri May 10, 2024 3:25 pm
Try entering you claim this ...
- Fri Apr 04, 2025 2:41 pm
- Forum: Parts Managers
- Topic: DFOAB
- Replies: 1
- Views: 2617
Re: DFOAB
This may be her:
www(dot)linkedin(dot)com/in/nichole-kraatz-63a90145
www(dot)linkedin(dot)com/in/nichole-kraatz-63a90145
- Wed Mar 12, 2025 8:05 pm
- Forum: Parts Managers
- Topic: Global Disconnect
- Replies: 269
- Views: 4085079
Re: Global Disconnect
Just got this from my liaison:
Good afternoon,
We wanted to inform you about an issue with the eDoc functionality. Our team has identified the problem and is actively working to restore full functionality. The onboarding process for all users is time-consuming, but we are making steady progress ...
Good afternoon,
We wanted to inform you about an issue with the eDoc functionality. Our team has identified the problem and is actively working to restore full functionality. The onboarding process for all users is time-consuming, but we are making steady progress ...
- Tue Mar 11, 2025 2:08 pm
- Forum: Parts Managers
- Topic: Global Disconnect
- Replies: 269
- Views: 4085079
Re: Global Disconnect
Mine are there, just out of their normal order.
- Wed Jan 15, 2025 7:13 pm
- Forum: Parts Managers
- Topic: Pre pull and staging parts
- Replies: 12
- Views: 38592
Re: Pre pull and staging parts
I have reynolds and reynolds, And what I have found working for us is. We create an invoice to order the parts. Pull the parts and tag with yellow painters tape the customer name and put in a pulled parts bin. When all the parts are in a print a pick ticket and one copy goes to service, the other ...
- Wed Sep 11, 2024 3:08 pm
- Forum: Parts Managers
- Topic: Support/Chat Not Working?
- Replies: 0
- Views: 4609
Support/Chat Not Working?
Trying to do an RFI case online, anyone else seeing an issue of the page not opening? All I get is "404 Not Found: Requested route ('gma-ui-dealer.apps.oc1w1(dot)gm(dot)com') does not exist." Probably should get ready to be Thanked For My Patience.
- Fri Aug 16, 2024 2:23 pm
- Forum: Parts Managers
- Topic: GM DEALERS ON PART VIEW:
- Replies: 7
- Views: 4510
Re: GM DEALERS ON PART VIEW:
app center:
VINView/PartView
then on the left hand column click part view
It is hidden with the sales tool that allows them to track where vehicles are in the transit process to dealership.
Do you have to be a "Wholesale" dealer to see it, or maybe "phased in"? I see the VINView, but no PartView ...
VINView/PartView
then on the left hand column click part view
It is hidden with the sales tool that allows them to track where vehicles are in the transit process to dealership.
Do you have to be a "Wholesale" dealer to see it, or maybe "phased in"? I see the VINView, but no PartView ...