Search found 13 matches

by wholesaleguy
Tue May 31, 2016 5:32 pm
Forum: DealerTrack-Arkona Users Forum
Topic: DealerTrack DMS (Arkona) Wiki
Replies: 6
Views: 36053

Re: DealerTrack DMS (Arkona) Wiki

That was an old post, you can access the wiki from the help tab in the top corner when logged into the DMS now.
by wholesaleguy
Wed Oct 14, 2015 3:53 pm
Forum: Parts Managers
Topic: Billing service a restocking charge
Replies: 5
Views: 3194

Re: Billing service a restocking charge

I like to add a stocking group for restocking fees and put all the accounting to COS retail sales, or whatever account you want to use and create a pt# restocking and just override the sale/cost.
by wholesaleguy
Fri Feb 06, 2015 6:05 am
Forum: DealerTrack-Arkona Users Forum
Topic: HOW DO YOU CHANGE PARTS MANUFACTURER CODES ?
Replies: 2
Views: 20886

Re: HOW DO YOU CHANGE PARTS MANUFACTURER CODES ?

Use the delete function, only if the part has history it will prompt to merge it. You can change the Manufacturer and part number and the cost and history will transfer to the new #, or the same # if you just want to change the manufacturer.

also, if you dont like the history in OT parts just ...
by wholesaleguy
Wed Jul 02, 2014 5:42 pm
Forum: DealerTrack-Arkona Users Forum
Topic: Subaru ?
Replies: 1
Views: 6269

Re: Subaru ?

Gary and I have spoke but just for future reference, you should contact you (RSM) Regional Sales Manager from Dealertrack to begin the process whenever adding a Manufacturer.
by wholesaleguy
Mon Jun 30, 2014 4:53 pm
Forum: DealerTrack-Arkona Users Forum
Topic: 90 vs 96 ?
Replies: 2
Views: 8675

Re: 90 vs 96 ?

90 and 96 only play a role when the Cashier to print invoices has been checked in PD>Application Env
by wholesaleguy
Mon Jun 30, 2014 4:50 pm
Forum: DealerTrack-Arkona Users Forum
Topic: Cutomer type options
Replies: 2
Views: 7610

Re: Cutomer type options

I believe that is tracked in your Stocking Groups, and for that to be active in the Stocking Group the Service Type will need to be Active in SD>Application Env
by wholesaleguy
Wed Jan 08, 2014 5:59 pm
Forum: DealerTrack-Arkona Users Forum
Topic: Setting up parts coupon/discounts?
Replies: 4
Views: 8096

Re: Setting up parts coupon/discounts?

You can set up parts counter discounts in PD>Application Environment>Discounts

~Ray
by wholesaleguy
Wed Jan 08, 2014 5:56 pm
Forum: DealerTrack-Arkona Users Forum
Topic: Holding Parts - Initial Invoice or Qoute
Replies: 1
Views: 5837

Re: Holding Parts - Initial Invoice or Qoute

1. How are you currently holding a parts in the DMS? You could just use function 91 for this.

2. You can see the same data that RIM is looking at by exporting the parts master file to you desktop for a one time data transfer here: EX>Data Extraction Selection>Parts Inventory, or you can make this a ...
by wholesaleguy
Wed Jan 08, 2014 5:42 pm
Forum: DealerTrack-Arkona Users Forum
Topic: Tax on cores sale but no tax credit on return
Replies: 3
Views: 6896

Re: Tax on cores sale but no tax credit on return

That is actually more common than not! Its driven by the state law, so make sure you verify with your states taxing guidelines before making the change!

`Ray
by wholesaleguy
Wed Jan 08, 2014 5:39 pm
Forum: DealerTrack-Arkona Users Forum
Topic: Retail customers codes as wholesale
Replies: 1
Views: 4823

Re: Retail customers codes as wholesale

Dealertrack does not have a way to manually change your preferred customer type ie: R=Retail or W=Wholesale, perhaps that's an option in the back files somewhere. I would suggest that you recreate the issue, and make a case for it. I haven't heard of this happening to anyone else.

`Ray