DealersEdge Professional Forums

Hey Klink,

We use them here..... I little resistance from the long time advisors, I like it and most advisors are ok with it.... I think the biggest downfall is you still have to go in and generate a repair order after you perform write up with the tablet, there are other companies that have ...

I will share things that I have learned over the years going through buy/sells at different dealers. If the right offer is made, every dealership is for sale! That fact should not influence what you do on a day to day basis. Until the new owner actually has the keys its not a done deal .... I would ...

all information on reports can be manipulated but at face value it is pretty accurate to what is happening with your advisors-if you are looking to pay an advisor off the report or if you see something odd in the report, I would like at their pay plans to see if they are manipulating something.

Why not just add it on your used cars recon process until the product is gone and call it a day and not lose any money???

try INDEED - if you google it you will find it-I have had great luck finding people-you just search for the position in your area tht you are looking to fill and you will find resumes that people post on indeed and you can email them for free and see if they are happy or maybe interested in talking.

It is everyones responsibilty to sell maintenance, from the advisors to appointment coordinators to technicians. But there is an easy solution to your problem, pull the repair orders and review all the recommendations made by the techs and you will know real quick where the problem comes from. if ...

who inputs your warranty claims? if you have a warranty admin. i would check with that person. It sounds like there are some write offs going on, but you have to look at the claim statement from the manufacturer and see what kind of adjustments are being made.

Sounds like you need to start your own outsourcing company and invite our current employer to use your services if they wish, I would think that you would have any easy time finding clients due to the current recall / warranty pace. It seems incredibly short sighted of your current employer not to ...

Mark,

I looked like fixed manager answered yuor question.... it sounds like he doesnt adjust cost at all-so if he looses money the repair order reflects that. So if your cost is 45.00 and the factory reimbursement is 40.00 , you submit the claim for 40.00 and have a 5.00 write off on the warranty ...

You are definately not alone... our website does allow for web appointments... we typically see 40 web appointments on day on average and we also have a parts and service app that is starting to get some traction now. By the way, the app is probably the cheapest thing I have done in a long time-50 ...