DealersEdge Professional Forums

i posted this back in January in the parts managers side.i started to work for a dealer in 2006, when i took over, they had over $15,000.00 in warranty and special ordered parts 60 days old. i started calling the customers and most of them said they were never notified the parts were in. talked to ...

One of my favorites actually came from a New Car Salesman - "It's not the great deal they get, it's the great deal they think they got!"

There is a setting in 2321 that says "FORCE ACCEPT PAYMENT IN COUNTER SALES (Y/N)".

You could try setting that to Yes and see it that does what you are looking to do.

Nissan in the Philly area.

But moving to New Orleans in July, know of anyone that needs a Parts Manager down there?

I post them when I ship the core out.
Then keep a copy until I get the credit.

Did you ever get this working?

I know it can be done, I had it working at me last store but when I called R&R to try to set it up here they wouldn't help me because we get our WinFast disc from NIssan.

We first try to price match what them shipping us the part would cost them (cost + shipping + handling).
If they still want to ship us a part then we charge a 10% (of our retail price) handling fee.

Most of the time they go with our "price match".