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- Wed Oct 07, 2015 3:28 pm
- Forum: Parts Managers
- Topic: Who's responsible for selling maintenance in the shop?
- Replies: 4
- Views: 2662
Who's responsible for selling maintenance in the shop?
I've experienced a HUGE (as in, roughly $20k YTD over last year same period) drop in customer pay repair order parts sales, and it's almost ENTIRELY maintenance items. I sold fluid replacements, spark plugs, filters, etc, A LOT until the beggining of last year. We've had a bunch of turnover in the ...