DealersEdge Professional Forums

How is your service from PGW? I remember a time when W/S glass would come within 2 days. That was years ago. Service from PGW has been terrible as of late. Either w/s come in damaged or i wait and wait.

Good morning.
We are a midsize dealer. Our parts manager quit and now they dumped it on me. :oops:
We've been using OEConnection for a while. And we just saw GM invoice that there are 3 OEC bill.
EPClink, Virtual Performance Coaching and RepairLink. What is the virtual performance coaching and if ...

Tire sensors #13598909 100 pack ????????????????????

cabin filters #13508023 28 pack ?????????????????????

Did anyone else catch the bulletin (GCUS-9-12216) that states "Prepare package by placing the product in the ACDelco/GM Genuine Parts box the part came in and affixing the provided FedEx label to the box then insert packing slip into the box. If that box is not available, a substitute is acceptable ...

Is anyone having any luck with returning parts that are only a day or 2 late from your local. This is every single week i am shorted mutiple parts that i have vehicles in shop waiting for parts. That i then have to pickup from another local dealer. I know GM has had a "standard of service" B/S but ...

I usually just create an invoice in system and wait to print it until i get paid on invoice. Small store here and it works well for us. I knew another parts manager who didnt even create an invoice so "rim" doesnt see it as a sale and he would just manually take one out of his inventory....

Did anyone else notice there are 2 toe link recalls. We starting ordering these at the end of summer under #N202308930. While running a customer vin this past week # I noticed a new recall # N212330130
Same type of vehicle but this one says the "incomplete remedy not avail"

Curious- I feel like many employees take advantage and buy parts at their discount of 10% over cost and then either re-sell them or buy them for friends or whatever. It's an honor system that they are for the employee or their immediate family but I don't have time to research who they are for ...

Yes, both stores on Reynolds.

Hello, I was curious if anyone is running or if it is even possible to just have one server and mutiple clients running off of it. We have another store that is right next door and i was just thinking if this would even be possible for us to have the server in only one store and then have mutiple ...