Search found 5 matches

by PartsRock
Wed Apr 10, 2019 10:20 am
Forum: Parts Managers
Topic: CHANGING DMS...ANY BIG STORES ON QUORUM??
Replies: 0
Views: 2873

CHANGING DMS...ANY BIG STORES ON QUORUM??

I work at a decent sized GM store that is currently on Reynolds ERA. My GM and COO are looking to change and possibly get away from Reynolds. Being in Canada Reynolds does not have full integration with GM systems such as Service Workbench and that seems to be driving their desire to change. We have ...
by PartsRock
Fri Aug 17, 2018 1:31 pm
Forum: Parts Managers
Topic: Roll Call. Manufactuer and location
Replies: 62
Views: 48325

Re: Roll Call. Manufactuer and location

GMC BUICK
east coast of Canada
by PartsRock
Thu May 25, 2017 6:42 pm
Forum: Parts Managers
Topic: What does gm pay for warranty oil changes?
Replies: 2
Views: 2134

Re: What does gm pay for warranty oil changes?

If you're referring to the 2 yr free LOF program then there is a bulletin which lists the amount paid by GM for each vehicle/engine. Don't recall the number but if you do a search in Global for 2-year scheduled LOF program it should come up. I have a copy of the 2016 program laying around and the ...
by PartsRock
Thu May 18, 2017 5:04 pm
Forum: Parts Managers
Topic: HOLDING PARTS FOR CUSTOMERS WITH REYNOLDS
Replies: 18
Views: 11933

Re: HOLDING PARTS FOR CUSTOMERS WITH REYNOLDS

So to hold parts for a customer where the vehicle is leaving and the RO is being closed you use SB and only use the appoint method to order parts when an RO has been closed? The SB method seems a bit easier then if it will change the available quantity.
by PartsRock
Thu May 18, 2017 1:17 pm
Forum: Parts Managers
Topic: HOLDING PARTS FOR CUSTOMERS WITH REYNOLDS
Replies: 18
Views: 11933

Re: HOLDING PARTS FOR CUSTOMERS WITH REYNOLDS

This is an older topic but I'm a new PM at a store that's on R&R. The stores current process to hold parts for customers had been to bill them on an RO. However that has left the store with tons of open RO's, doesn't give me an accurate inventory count and creates all sorts of problems. I'm looking ...