DealersEdge Professional Forums

I got a call from my rep a few weeks ago asking why I haven't been on the conference calls, as I always used to participate in them. I simply told him " GM doesn't care, its obvious. Nothing changes, so I've decided to stop wasting my time on these calls for all of our concerns/complaints to fall on ...

Denise Trimble wrote:I noticed a new "red lettered" message when checking availability on a condenser 19383805:
"Part Advise NATL 200 EXPEDITE - MAY B/O AT 1ST STKNG FACY"
'Tis the season, friends!

Give them time, they've only had 4-5 years to correct this condenser issue

I have the same issue. When Crystal was there it was always easy and she was a great help. Now, not so much. I seem to be filing returns at least twice for them to be accepted. GM keeps getting better

shortages and delays are at an all time worse right now


BUT


Don't forget to place your QPO order !!!!!

:lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol:

THIS!!! My rep wont even bother me with QPO anymore because I called him out on this. I said why would I put in ...

I had a big issue with this as well at my dealership. Now no parts are ordered without an appointment. They get 30 days to get the customer in. From then I will charge the restock fee directly to the service department. If the work is customer pay, they prepay, no exceptions. This has cleared up a ...

Is the Core Return app down in Global for anyone else? Says "down for maintenance" on my end. Nothing like a well timed outage in the middle of a work day. Keep up the outstanding work GM. It truly shows that you care!

How is this real life? Every day it is something with this company!

If you all provide me with your email or a fax number I'll send them. Sorry for the delay, I'm not on here a ton.

I used to work for CDK. I dealt with customers all the time that had several stores with different -I and -S accounts. Shouldn't be an issue. Now as far as contacting someone who knows something, good luck with that. I'll try to reach out to some friends who still work there and get you a good ...

How has GM still not gotten this figured out?! I realize 3 years isn't a ton of time, but come on! (Heavy sarcasm)