Search found 9 matches

by havewehitbottomyet
Wed Apr 07, 2021 2:26 pm
Forum: Parts Managers
Topic: Tekion DMS Review
Replies: 11
Views: 21230

Re: Tekion DMS Review

We have been on Tekion for a year now. I have been at this a long time and have been on several DMS's and Tekion is by far the worst. They can't handle one dealer so I don't think you'll have any luck with them doing a group. As stated in a previous post they are a little quicker to respond but our ...
by havewehitbottomyet
Wed Apr 07, 2021 12:08 pm
Forum: Parts Managers
Topic: Tekion DMS Review
Replies: 11
Views: 21230

Re: Tekion DMS Review

I have always put an over-ride in to show "Book Retail" on wholesale invoices. That is the price they are generally reimbused on. I am puzzled as to why you would want your matrix price showing as list on a wholesale invoice.
Mechanical wholesale. We quote matrix and give them a discount off ...
by havewehitbottomyet
Tue Apr 06, 2021 2:21 pm
Forum: Parts Managers
Topic: Tekion DMS Review
Replies: 11
Views: 21230

Re: Tekion DMS Review

We have been on Tekion for a year now. I have been at this a long time and have been on several DMS's and Tekion is by far the worst. They can't handle one dealer so I don't think you'll have any luck with them doing a group. As stated in a previous post they are a little quicker to respond but our ...
by havewehitbottomyet
Thu Oct 22, 2020 12:21 pm
Forum: Parts Managers
Topic: Tekion DMS
Replies: 16
Views: 29894

Re: Tekion DMS

We have been on Tekion since April. Hands down the worst DMS I have ever been on. Every department here hates it, even new car sales. Our sales manager is one of the coolest most laid back guys and if you talk Tekion with him he gets all worked up. I could go on and on but it took them 5 months to ...
by havewehitbottomyet
Fri Aug 02, 2019 2:15 pm
Forum: Parts Managers
Topic: Core charge incorrect
Replies: 1
Views: 1578

Core charge incorrect

Just a heads up on core charges. We sold 24279064 transmission last month with a $1000 core charge. Received the core back today and when we credited the RO it gave a $2000 core credit. We are on Dealertrack and they show a LIFO adj on 8/1/19 to $2000 but GM still shows the core at $1000. I have a ...
by havewehitbottomyet
Fri Jun 21, 2019 7:23 pm
Forum: Parts Managers
Topic: missing issue number 934
Replies: 0
Views: 2970

missing issue number 934

Dear Dealer,

We have received your issue and will beginworking on it shortly.

Issue Number: 934

Issue Title: What kind of BS is this?

Issue Description:

Why are we having to fill out a form, fax the form, check in the part, stock the part and then hand out the part for FREE! There should be a ...
by havewehitbottomyet
Fri Nov 02, 2018 12:12 pm
Forum: Parts Managers
Topic: Purchase Loyalty Question
Replies: 3
Views: 2716

Re: Purchase Loyalty Question

Part number change not in your DMS yet? It seems like RIM Stocking Policy Basic Data Query has part number changes they don't like to share with us.
by havewehitbottomyet
Fri Oct 26, 2018 2:33 pm
Forum: Parts Managers
Topic: Shopping for new DMS....Reynolds to Dealertrack users??
Replies: 12
Views: 11125

Re: Shopping for new DMS....Reynolds to Dealertrack users??

Keep in mind that Dealercrap will give a big discount to the dealership that you visit to not tell you the truth, which is they suck. I've been on Reynolds, CDK and now Dealercrap since March. I have yet to talk to anybody that likes Dealercrap, both here at our dealership and talking to people at ...