Search found 3 matches
- Wed Jan 15, 2020 6:39 pm
- Forum: Service & Body Shop Managers
- Topic: How to get customers to come back for warranty parts?
- Replies: 13
- Views: 52653
Re: How to get customers to come back for warranty parts?
That's good once we know they are, but for everyone else is where the problem is. Maybe hold a credit card on file and if they don't show up for their appointment in the time frame stated, we charge them for the parts. Just saying...
- Tue Jan 14, 2020 2:49 pm
- Forum: Parts Managers
- Topic: How to get customers to come back for warranty parts?
- Replies: 19
- Views: 13308
How to get customers to come back for warranty parts?
We have a growing list of warranty special ordered parts that are not getting installed. Customers are not coming back, does anyone have any ideas how to prevent this?
- Tue Jan 14, 2020 2:37 pm
- Forum: Service & Body Shop Managers
- Topic: How to get customers to come back for warranty parts?
- Replies: 13
- Views: 52653
How to get customers to come back for warranty parts?
We have a lot of warranty special ordered parts and the customers take too long or never come back to have them installed. How do I prevent this? Ideas??