Search found 14 matches

by GerryD
Wed Mar 13, 2024 1:43 pm
Forum: Parts Managers
Topic: adi e commerce procedures
Replies: 8
Views: 5437

Re: adi e commerce procedures

In Global go to app center and type LMA, launch app then on top menu click CCA then Reports then ecommerce dealer report. you can sort by date range
by GerryD
Tue Jun 27, 2023 1:24 pm
Forum: Warranty Administrators
Topic: warramty oil changes
Replies: 1
Views: 56023

Re: warramty oil changes

doc id 4578928
by GerryD
Thu Jun 23, 2022 3:55 pm
Forum: Parts Managers
Topic: GM'S AC PARTS
Replies: 6
Views: 4021

Re: GM'S AC PARTS

Freon shortage is supposedly due to lack of steel to make tanks.
Condensers have been the same for 10 years, PDC's refuse to stock enough for the season so we are forced to order 20 to 30 of them in November and have them sit in inventory until May and June.
by GerryD
Thu Jun 23, 2022 3:28 pm
Forum: Parts Managers
Topic: Filing Claims in Edge/Chrome
Replies: 14
Views: 8983

Re: Filing Claims in Edge/Chrome

GCUS-9-13141 followed instruction, unfortunately the 2 files provided could not be saved as a file so I copied and pasted to notepad and saved them as needed. The rest of the instructions worked fine and my claims screen now works fine.
Note, I tried running the claims screen in IE mode compatibilty ...
by GerryD
Wed Jun 01, 2022 12:56 pm
Forum: Parts Managers
Topic: Spark plug part# 19459511 to replace everything?
Replies: 6
Views: 10502

Re: Spark plug part# 19459511 to replace everything?

If you use an AC Delco distributor, use their online catalog to get spark plug numbers.
by GerryD
Fri Mar 11, 2022 7:41 pm
Forum: Parts Managers
Topic: GM NEW PACK QTYS??????
Replies: 14
Views: 6412

Re: GM NEW PACK QTYS??????

Just received this email from PDC 006
For your awareness, the list of parts below were part of a system update that unfortunately had issues on 3/10/2022. The issue would have resulted in an over shipment on every order placed for less than the Distribution Quantity. As a result, the following will ...
by GerryD
Fri Feb 25, 2022 5:57 pm
Forum: Parts Managers
Topic: Unable to complete EXPRESS DIRECT REQUEST
Replies: 11
Views: 7434

Re: Unable to complete EXPRESS DIRECT REQUEST

I just recentley had a conversation with a SPAC supervisor and was enlightened on the 48 hour routine. After you make the spac case it will do its initial search for 2.5 hours. Once the initial search completes it will not search again until 11:00am the next morning. You can Express Direct between ...
by GerryD
Tue Jan 25, 2022 1:57 pm
Forum: Parts Managers
Topic: WPC new parts return method
Replies: 4
Views: 2577

Re: WPC new parts return method

Reference GCUS-9-12489 in Global. They linked it to the CSMT APP for photo only returns
by GerryD
Fri Dec 10, 2021 4:38 pm
Forum: Parts Managers
Topic: Takata Airbag Returns
Replies: 7
Views: 7436

Re: Takata Airbag Returns

And do not forget to claim your $20 admin allowance on every airbag recall claim. Make sure service or your warranty admin is applying for it. Free money since it cost's nothing to return them. Our airbag recall cores have been consistently picked up within 1 to 3 days after submitting to XPS.
by GerryD
Tue Aug 10, 2021 1:49 pm
Forum: Parts Managers
Topic: 0w20 Diesel oil
Replies: 4
Views: 2991

Re: 0w20 Diesel oil

Strike at the Mobil refinery in Texas. I just got Dexos 0W20 delivery today, was out for 8 days