DealersEdge Professional Forums

Could be a recent inventory conducted at their facility uncovered a cache of parts to include 6.2 engines and 10 speed transmission assemblies including valve bodies

If the customer will not pre-pay for a part, then that customer is not worried about having the vehicle repaired. Who runs the parts department, certainty not the service manager

Special order parts are pre-paid, on a repair order or counter ticket.
Writers have 30 days to contact customer when ...

Never seen them in the One Store. Always assumed the warehouse put them on lost/wandering parts. I would call your local PDC and ask. I have always thrown parts that are not ours back into a tote or cage with a note attached "NOT OUR PART".

They don't exist because they were removed. We have asked them many times to bring them back over the last few years.
Well isn't that a crock of bull, eliminate useful information. Snap On has sent this further up the chain, would not surprise me if the answer from corporate is "The higher ups at ...

Still no resolution. Anyone else having issues bringing up vehicle charts?

Snap On support has already responded, looking into the issue.

Vehicle charts are missing from the latest catalog. Where did they go? Under information, charts only corporate charts are listed.

Stevenspeaking wrote:AlanHomes, I have set up rules for messages from a specific email address to be forwarded to those that my need it should you be unavailable. could something like this work without giving full access?

Now that might be the ticket. Will look into that. Thanks

Help desk informs me there is no way to add a second contact. Have to delete the contact, add in whomever you want, then upon your return, delete them and add yours back.

I do like the ability to make changes on a stocking quantity, it's about time. Here is another issue, there is only one contact in dealer information. So if I am out who gets the e-mails? If my other parts manager is out who gets the e-mails? Not about to grant access to e-mail as I would not expect ...