Search found 5 matches

by EmptyOilTanks
Tue Mar 08, 2022 7:30 pm
Forum: Parts Managers
Topic: CORE CHARGE SUSPENSION
Replies: 15
Views: 10697

Re: CORE CHARGE SUSPENSION

Watch your core returns, we returned two transmissions that had $2,000.00 core charges, they credited us for the old number which was $1,000.00. We called and they know about the issue and are in the process of crediting us the correct amount. Always have to keep your eyes open, you never know what ...
by EmptyOilTanks
Tue Mar 08, 2022 12:14 am
Forum: Parts Managers
Topic: City Service Valcon
Replies: 0
Views: 2430

City Service Valcon

Any GM dealers who are serviced by Valcon? Curious to what your thoughts are and how your service is with them. They just took over my area as the oil distributor and are new to this side of ExxonMobil. They called looking to open a charge account to bill me for the 0w-20 bulk they dropped off this ...
by EmptyOilTanks
Thu Feb 24, 2022 7:03 pm
Forum: Parts Managers
Topic: EV Battery Tools
Replies: 4
Views: 2418

Re: EV Battery Tools

You could look at the "SPECIAL TOOLS AND SOFTWARE UPDATES" app in global conn. I have bought quite a few tools from there.
by EmptyOilTanks
Thu Feb 24, 2022 6:27 pm
Forum: Parts Managers
Topic: Unable to complete EXPRESS DIRECT REQUEST
Replies: 11
Views: 7435

Re: Unable to complete EXPRESS DIRECT REQUEST

It is truly amazing how many dealers do not know how to do this process. The previous way was really simple, but the new way is not that hard. A few extra clicks. I prefer the new way as I do not enjoy talking the the SPAC agents. My biggest issue with this is that by the time D2D Express updates to ...
by EmptyOilTanks
Fri Feb 18, 2022 8:52 pm
Forum: Parts Managers
Topic: GM Oil Plan or purchase elsewhere?
Replies: 10
Views: 8008

Re: GM Oil Plan or purchase elsewhere?

I was under the impression if we jump off the GM oil plan then we could risk the ability to do warranty work. Never read into or asked. Just something to think about. Can anybody confirm?

I have read through the forums for a bit but never created an account. This thread is what lead to the username