Core returns to the WPC

[Gerry Laughlin]

For any of you GM guys, how do you handle billing out cores when the parts are returned to the WPC?
Thanks,
Gerry

[Parts007]

Service creates another repair order to just bill out the core part number. But the Arkona system does not deduct it from the system, so you must do a manual adjustment to relieve the inventory also.

[Richard]

If you bill the core on the new RO it WILL relieve inventory.

[Parts007]

no it does not

[SILVERADOSS]

You should be able to bill out the part number with -c. Example 20960900-c. This will only work if you gave core credit on the first repair order.

Mike

[wholesaleguy]

All,


PARTS007 is correct, our system treats the core sale as a IO,and it will not relieve inventory.

Silveradoss,

That is also correct the OEM number with a -C at the end will bill a core part if the factory price tape has the part as a core part, or you added it manually.

Thanks,
-Ray

[Richard]

Ray,

Not to dispute you, but I've never had a core inventory problem when sending injectors back to the WPC. I always bill the BASE part number, then delete the base part, leaving only the core part....maybe that's why??

[wholesaleguy]

Richand,

The only way you can RELIEVE your inventory of a dirty core part,is by an Inventory Adj, or by Factory Return. I have never seen it relieved by a sale.

EXAMPLE: you sell a parts that has a core value on a ro, and credit the core value on that same ro, you would now have, 1 QOH of a dirty core. Then you bill it out for warranty ,you do exactly as you stated but you will still have that 1 QOH, and need to adjust the inventory.

Am I missing something here, can you send me an example if this is incorrect?

Thanks,
Ray

[Richard]

Ray,

You're right, when you need to relieve inventory, only 2 ways I know to do it, sell it on an RO/Inv, or do a factory return. When we have a WPC request, I 'sell' the cores to the new RO for the WPC return. Make more sense now?

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GM Certified Parts Manager.
ASE P4 Certified.

http://agmpartsmanager.blogspot.com/

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