DealersEdge Professional Forums

For any of you GM guys, how do you handle billing out cores when the parts are returned to the WPC?
Thanks,
Gerry

Service creates another repair order to just bill out the core part number. But the Arkona system does not deduct it from the system, so you must do a manual adjustment to relieve the inventory also.

If you bill the core on the new RO it WILL relieve inventory.

no it does not

You should be able to bill out the part number with -c. Example 20960900-c. This will only work if you gave core credit on the first repair order.

Mike

All,


PARTS007 is correct, our system treats the core sale as a IO,and it will not relieve inventory.

Silveradoss,

That is also correct the OEM number with a -C at the end will bill a core part if the factory price tape has the part as a core part, or you added it manually.

Thanks,
-Ray

Ray,

Not to dispute you, but I've never had a core inventory problem when sending injectors back to the WPC. I always bill the BASE part number, then delete the base part, leaving only the core part....maybe that's why??

Richand,

The only way you can RELIEVE your inventory of a dirty core part,is by an Inventory Adj, or by Factory Return. I have never seen it relieved by a sale.

EXAMPLE: you sell a parts that has a core value on a ro, and credit the core value on that same ro, you would now have, 1 QOH of a dirty core. Then you bill it out for warranty ,you do exactly as you stated but you will still have that 1 QOH, and need to adjust the inventory.

Am I missing something here, can you send me an example if this is incorrect?

Thanks,
Ray

Ray,

You're right, when you need to relieve inventory, only 2 ways I know to do it, sell it on an RO/Inv, or do a factory return. When we have a WPC request, I 'sell' the cores to the new RO for the WPC return. Make more sense now?

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GM Certified Parts Manager.
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