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Stocking group completely disappearing?

PostPosted: Tue Nov 16, 2010 3:41 pm
by manchester honda
Has anyone else had this problem? Multiple GL errors on RO's and invoice. The worst part is that it is messing with my GL accounts!

Stocking group completely disappearing?

PostPosted: Wed Nov 17, 2010 12:39 pm
by Richard
It happened to me sometime right after the 2nd quarter started. I have my accounting HIGHLY customized to track a lot of different things, and to put everything in the right accounts (parts, cores, tires, oil, accessories, ect) so i can see what I'm selling easily. I lost all my customizations, and had a heck of a time fixing it. I also lost all my wholesale discount levels and it reset everyone to taxable retail.

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Stocking group completely disappearing?

PostPosted: Wed Nov 17, 2010 1:52 pm
by manchester honda
I had the cost of a transmission hit the Oil GL account! You can imagine how our reconcilitation went until we checked every transaction in the GL account! It's still happening. Hopefully there will be a fix soon.

Stocking group completely disappearing?

PostPosted: Thu Nov 18, 2010 11:06 am
by wholesaleguy
Manchester Honda,

Can you send me a the part number in question, and do you have a case open for the missing stocking group?

ray.malaski@dealertrack.com

Thanks,
-Ray