by Richard » Thu Jul 23, 2009 10:15 am
Bob,
You've been blasting the forums over Dealer Track/Arkona for a week now. I answered your post, and stated that if you would post a specific problem, maybe the other people that read this Forum, including several field reps and installers, could HELP you find a solution. Instead, all we get is more crap.
I think the REAL problem must be you are used to R+R or ADP doing everything for you with no real effort. Sure, ARKONA isn't perfect, but for what we pay for it over what we would be paying (and stuck in a MULTI year contract for either of the big duo) I'll live with what we've got. Our company's decision to go with ARKONA 5 yrs ago is one of the reasons we were able to survive the bottom dropping out of the car business in the last few months. You also have to remember that ARKONA doesn't have 25~30 yrs in this field. They have worked with me numerous times to help me either find a solution or to show me the proper way that their software works.
So, that said, either let us attempt to help you by posting specific problems/questions; or PLEASE stop posting gibberish that just hogs up the forum.