DealersEdge Professional Forums

ANYBODY OUT THERE DUALED WITH GM AND SAAB. WE'VE BEEN TOLD WE'RE GETTING SAAB AFTER 40 PLUS YEARS AS A SINGLE LINE CADDY STORE. CAN WARRANTY GO THROUGH WINS? HOW ABOUT ORDERING?
WHAT IS THE AVERAGE WARRANTY DOLLARS INPUT PER MONTH?

------------------

MIKEA,
I'VE BEEN IN A SAAB ONLY DEALER FOR A SPELL, AND THE ONLY MEANS OF WARRANTY DATA ENTRY WAS VIA SAAB'S "IRIS" COMPUTER. I A REASONABLY CERTAIN SAAB'S WARRANTY PROCESSING IS COMPLETELY SEPARATE FROM THAT OF G.M.'S.
P.S.TAKE STOCK IN MIDOL, IRIS IS ALL TOO OFTEN A CRANKY S.O.B.!
OUR WARRANTY LABOR RAN ABOUT 45% OF TOTAL SALES.