DealersEdge Professional Forums

Posted: **Tue Mar 10, 2009 4:55 pm**

bterbo1:

Thanks for all that insight on your BDC, but does your BDC handle only service customers?

Do they follow-up with prospects and customers too?

Posted: **Mon Mar 23, 2009 11:49 am**

We do not have a variable BDC. Each Variable Dept handles their own CRM duties - Fleet / Internet / Floor Sales.