Distant Learning
Posted: Sat Jun 19, 1999 12:45 pm
It is so discouraging to be unable to get the answers to so many questions these days. Distant learning is but another example of GMs decay, in starting new programs without having trained personnel available to assist dealers.. While I am not surprised, it continues to amaze me. I am not at all against change or in pushing the envelope, I do believe in having ample, competent and well trained people available after the launch to assist dealers during the transition.
Concerning "distant learning" I see in the program rules, that multi-line GM dealers only has to provide this system in one of his/her stores. This is an interesting point which brings me to our situation. In our town, there are three GM Dealers. I am proposing to all of our local dealers, that we set up two training rooms in the local Tech center, ( And they have agreed to the use of their facilities ) pay one fee of $1600.00 per month, share the training site and expenses among each local dealer, pro-rated based on each dealers planning potential and proposed GM charges. We currently drive 1 to 3 hours for our training classes, so across town, 10 to 15 minutes should be a breeze. Shared use and shared expense would at least bring the dealers cost to a much more agreeable figure. Wondering if this has crossed anyone elses mind and if anyone else has ask GM this question?
It is my opinion, this entire change is about money and not at all based on helping the dealer. Think about this: 10,000 dealers paying an average of $1,000 each month to GM for this new distant learning is a nice little sum of $10,000,000.00 each and every month. With 12 months in the year, GM now has a new cash cow generating $120,000,000.00 per year. This cant be a realistic charge for GM dealers and I have to ask our Dealers, WHERE IS THE OUTRAGE?
Concerning "distant learning" I see in the program rules, that multi-line GM dealers only has to provide this system in one of his/her stores. This is an interesting point which brings me to our situation. In our town, there are three GM Dealers. I am proposing to all of our local dealers, that we set up two training rooms in the local Tech center, ( And they have agreed to the use of their facilities ) pay one fee of $1600.00 per month, share the training site and expenses among each local dealer, pro-rated based on each dealers planning potential and proposed GM charges. We currently drive 1 to 3 hours for our training classes, so across town, 10 to 15 minutes should be a breeze. Shared use and shared expense would at least bring the dealers cost to a much more agreeable figure. Wondering if this has crossed anyone elses mind and if anyone else has ask GM this question?
It is my opinion, this entire change is about money and not at all based on helping the dealer. Think about this: 10,000 dealers paying an average of $1,000 each month to GM for this new distant learning is a nice little sum of $10,000,000.00 each and every month. With 12 months in the year, GM now has a new cash cow generating $120,000,000.00 per year. This cant be a realistic charge for GM dealers and I have to ask our Dealers, WHERE IS THE OUTRAGE?