Well it looks like the story is finally being told. Our UCS rep told us their latest update of software would not run on our server and we had to purchase a $70,000 server. We just re-signed with these guys a few years ago.
They way this company treats us is beyond belief. We are doing everything we can to get out of this contract but it looks pretty iron clad.
Can't imagine how they will operate when they own Reynolds and control a vast percentage of the market. The choices of who to use just got a lot smaller if you know what I mean.