Who's Calling vs. Callbright

[Hawk]

I am a small dealer looking at tracking phone numbers. Does anyone have an opinion on Who's Calling vs. CallBright? Thanks for your help.

Tom Hawkins

[Lhansen]

Are you looking at tracking or do you plan to use outbound message blasts?

Linda



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Linda Graham Hansen
Auto Dealer Focus
www.autodealerfocus.com

[Hawk]

Tracking...

[Matt Parsons]

What Dealer Management System are you using?

[Hawk]

Right now....ADP Elite....why?

[Matt Parsons]

ADP offers this type of capability through our IPT phone systems which then integrate into the WebSuite platform (the current version of Elite). Have you taken a look at what ADP can offer with regards to this type of capability?

P.S., as you will see in my profile I work for ADP and would be happy to help for a rep to discuss these capabilities with you.

[slaskey]

Used em both.
good functionality in both
ability to use multiple numbers in both
ability to use time period based reporting for campaign management is nice in both

for me it comes down to price

ADP - hmmm I've heard about the reporting if you use ELITE and thier phone system, but not as a standalone function attached to a phone number.

What would be great ADP-Moderator is if you could link the inbound/outbound phone calls to your CRM system

[Hawk]

Thanks, slasky....

I felt that they were equally good as well, which is why I needed help. I am leaning toward Callbright, but Who's calling has the unlimited numbers....gives you lots of flexibility....but I may not need to have unlimited.....thanks again for the help.

Tom

[slaskey]

something else I like about WHos CAlling - is the mapping feature - where did the calls come from on a map - great for taregetting your efforts.

[Lhansen]

Who's Calling can also capture e-mails and build a very nice looking e-mail campaign for you. I think Callbright has a similar feature. Explore what you already have before venturing out into something that costs more $$. Also, check for co-op type funds or reduced fees from your manufacturer.

Linda

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Linda Graham Hansen
Auto Dealer Focus
www.autodealerfocus.com