by Gerry Laughlin » Wed Apr 02, 2008 9:21 am
All in all, I think we have realized why people come to us. They expect more out of us that Dealin Dicks Dirt Lot. If you read RipOffReport.com and such, no one reports the corner lot because they bought a $3000 car and it puked a month later, no they only report the dealers. I guess it comes down to people have higher expectations when they buy from the dealer, even if it is a $3000 car, so we will pack out a little to try and take care of some of these situations, and head off as many as possible by trying to educate the customer about AS-IS at delivery.
Thanks,
Gerry