chuck,
its not a question of gross profit, its a question of sensationalism. the rep called a meeting with the gm and the department heads and threw out various graphs showing huge losses. i'll just give you the numbers as an example.
1995 actual wholesale sales 465656.00
1996 actual 560751.00 vs "objective" of 498251.00 (465656.00 X 107%) equals plus of 32595.00.
1997 actual of 512507.00 vs objective of 533130.00 (498251 x 107%) equals loss of 20623.00
1998 423036.00 vs 570449.00 = loss of 147413.00
1999 492574 vs 610380 = loss of 117806
2000 692997 vs 653107
2001 475183 vs 698824
you get the idea. by the time he reached 2001 he was showing our gm how we have "lost"
$407093.00 in revenue.
he did this for every sales catagory, but did not approach the dept heads at anytime beforehand before dropping this "bombshell" in our laps, nor did he do any investigation what so ever into making sure his numbers were correct. case in point is these "wholesale" figures. we have our own bodyshop. prior to 1999 our bodyshop figures were recorded in our wolesale catagory. If you were to add the bodyshop figures back in for 99 and above our numbers change to
1999 640831.00
2000 857081.00
2001 847851.00
this shows that we actualy "grew" at a rate of about 9.5% per year if you compare apples to apples and far and away exceeded this "7%" growth figure. what I'm trying to find is where the 7% came from. the rep says parts prices. I'm asking for proof. and I am asking him to provide some facts on other dealers in my market and climate that have actualy achieved this 7% per year growth. I feel it was borderline malpractice the way this information was compiled and then presented in almost witch-hunt fashion.
yes two of the catagories showed downward trends, and yes they need to be addressed, HOWEVER, over the last 6 years our overall parts sales in this franchise increased by 4.5%
not as gloom and doom as the rep would make it out to be.
so i'd welcome any facts and figures from anyone as i've already invested about 30 hours responding to this analysis and will probably spend another 30 more before its all done.
At a definite loss to other areas of my business that i should be addressing!
[This message has been edited by radfahrer (edited 03-11-2002).]
[This message has been edited by radfahrer (edited 03-11-2002).]