part warranty on part bought from Amazon

[Jay L]

Thing like this make me laugh....

Enjoy

https://www.youtube.com/watch?v=7ObG14P8bVQ

[GregW]

Bear in mind that there are many dealers doing business on eBay and Amazon.......
So there could be a chance that a customer could come in with a receipt from a GM dealer even though the purchased it online......

[Mike Nicholes]

Have the customer return to the seller for warranty handling

[DWoodward]

like the good folks down at the Chinese laundry mat say....."No Ticky,No Laundry You Go Now You Been Here Too Long !"
i wouldn't warranty it without a receipt.

[X476]

In the last three days I have had 7 people come in and the after giving me the vehicle info and what part they need I hear " I couldn't find it on-line so I had to come in " Now everyone of them bought the part but we should have a $3 surcharge for these people.

[Zep33]

In the last three days I have had 7 people come in and the after giving me the vehicle info and what part they need I hear " I couldn't find it on-line so I had to come in " Now everyone of them bought the part but we should have a $3 surcharge for these people.

That's really annoying when people actually say that. Think it, sure but actually say it: - f-em

[the hammer]

They always get" special pricing" from me when they say that

[fuzzmanmatt]

Amazon is great, but unless they're an official, authorized reseller (Amazon isn't, though the Amazon Marketplace seller may be), ACDelco isn't going to honor the warranty. It's the customer's responsibility to handle their purchase through the original reseller. Here is GM Accessories Center's return policy: amazon dot com/gp/aag/details?ie=UTF8&asin=B000EQR7XS&isAmazonFulfilled=&isCBA=&marketplaceID=ATVPDKIKX0DER&orderID=&seller=AJ9CIU5THEQQB&sshmPath=returns#aag_returns

And it's not the ACDelco policy. Everything needs to be handled through them. I'd simply refer the customer to the original seller.

I buy a ton of stuff on Amazon, I love my Prime membership, and unless it's actually SOLD by Amazon, then I don't expect any support. For example, I plan on buying my control arms (MOOG) from Amazon, because not only are they $30 cheaper each, the shipping is free. Even if I have to eat one because it goes bad, I still come out ahead.