WRONG KEY CODES

[X476]

UPDATE

Global Connect help desk 2nd tier "put a new lock cylinder in vehicle" HOW IN THE HELL IS THAT GOING TO HELP GET A SPARE KEY
Do these monkeys even have a clue

I am over it for today

tmundal, can you give me the cut codes so I can have a locksmith cut an aftermarket key cause GM does not care about customer service

[MIKE1010]

Same for me. Had key cut by code and the on I got was cut wrong. Code on package was correct just cut wrong. Reordered and was sent correct. Get cuts from tmuandal

[greenthumb-38]

I have had three CODED keys from GM shipped to us with wrong cuts.
Two had different key code stickers on the keys, the third had the correct code,
but the 3rd key was not inserted all the way into the cutter, so it was a bad cut.

so glad we now have access to a side-cut machine.

~ gt has a love/hate relationship with keys

[X476]

Finally had someone at GM get off their butt. He stated the key listed was incorrect for the truck according to the build record and to order a differnt part number with that code and it should go thru. I will find out later today. What a cluster



I appreciate all the comments and ides I thank all of you.