DealersEdge Professional Forums

by **nbeckhart23** » Tue Nov 24, 2015 7:38 pm

When a part is requested from the WPC and we return that part is the admin credit automatic or do we have to submit for it

by **mdishong** » Tue Nov 24, 2015 7:59 pm

Warranty clerk has to submit for it

by **LOWAIRD1964** » Thu Dec 03, 2015 2:53 am

What kind of credit do we get back? I never knew about this and I am sure my warranty clerk never files for it, who gets the credit, parts?

by **Gregg Atwood** » Thu Dec 03, 2015 9:58 pm

03 labor hours @ warranty labor rate credited to the parts department 68800 account :lol:

by **LOWAIRD1964** » Fri Dec 04, 2015 1:45 pm

Gregg Atwood wrote:03 labor hours @ warranty labor rate credited to the parts department 68800 account

Do you guys tell your warranty clerk when GM wants a part back and then they submit?

by **TimK** » Fri Dec 04, 2015 2:13 pm

LOWAIRD1964 wrote:
Gregg Atwood wrote:03 labor hours @ warranty labor rate credited to the parts department 68800 account

Do you guys tell your warranty clerk when GM wants a part back and then they submit?

exactly

hopefully you get the credit and not service

by **LOWAIRD1964** » Wed Dec 09, 2015 2:07 pm

My warranty guy who is in his 70's never even heard of this? Does anyone know where I can look? Does any know if there was ever a bulletin out there on procedure for this? Thanx

by **overlook** » Wed Dec 09, 2015 4:50 pm

See 99-00-89-019 for the full skinny on WPC returns.

by **LOWAIRD1964** » Wed Dec 09, 2015 5:36 pm

I will check it out. Thanx for the reply!

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