Question for DMSMOOTH (Dealertrack)

[DMSOUTH]

We have an RO that stays open all month with a separate line for each tech--that way the service manager
can see who's using what. If you want to use an invoice, I guess I would put the parts "on hold" and then roll them to accounting
on the last day....

[lstacy65]

The RO idea sounds like a good one. I'm not even sure how parts on hold even works. Just now got the prepaid special order parts procedure down. Thanks

[cain555]

another question please.... we use a matrix (like most stores), but my rep is telling me you cannot give wholesale customers discounts OFF of matrix, i.e. 25% off of matrix, only 25% off of list. Is this true on your end? Thanks!

[DMSOUTH]

been a while since we set that up, but I believe your rep is correct-we were going to do
pricing off matrix also, but as I remember, it wasn't possible--discounts were either off
list or trade or percent over cost. If using a matrix, it could be based on percentage off or
over, but that was your price code....a percent off or over the matrix wasn't possible.....

[Denise Trimble]

another question please.... we use a matrix (like most stores), but my rep is telling me you cannot give wholesale customers discounts OFF of matrix, i.e. 25% off of matrix, only 25% off of list. Is this true on your end? Thanks!

We do not use it, but have had other dealers do this to us. Mostly bigger dealers we do not normally do business with.