GM PARTS MANAGER SURVEY

[bluepart]

Really, do any of us think GM is going to pay any attention to anything we put on these surveys ? Just look at the DFOAB. It's just a place to vent, and maybe get a nasty phone call from telling you they are right you are wrong. I do try to stay optimistic

[CHUCKINPARTS]

Really, do any of us think GM is going to pay any attention to anything we put on these surveys ? Just look at the DFOAB. It's just a place to vent, and maybe get a nasty phone call from telling you they are right you are wrong. I do try to stay optimistic

It's like the lottery..... the odds are you won't win but I know for a fact you won't win if you don't buy a ticket. You are correct that we have to stay optimistic and you never know when one of those guys (or gals) with the expensive suits might say.......... HEY LET ME SEE THAT SURVEY THING TO SEE WHAT THE DEALERS ARE SAYING. We also have to hope that they aren't the masterminds behind this train wreck..............

[Richard]

I took the survey but I can't find any question that was directly related to MPL. I described my displeasure with MPL in the comments section under pricing policies. ???

I incorporated my thoughts on MPL into the "HOW SATISFIED ARE YOU WITH THE GMCCA/DEALERSHIP RELATIONSHIP" question... using the phrases in the survey box above. Such as...

"IF GM understood my business needs, then...."

"IF GM did something to make it easy to do day-to-day business, they would..."

"GM DOES NOT make it easy to do day-to-day business because they..."

I left plenty of comments. I sat at my desk for THREE HOURS completing the survey !!

~ gt is playing catch-up today !!

The owner is reviewing mine before I submit it. He won't change anything, but he might ask me to..... I'm VERY harsh on them. The only good thing GM has is the people at my PDC.