Hey all,
I'm a fairly new part manager with my dealer ship first off. Secondly, I was researching with RIM as to why my dealer sales loyalty struggles to stay above 90%. I came across that the part number 19293000 for dexos 5w30 is not recognized on my dealer sales loyalty due to me being on the bulk oil program l. So I called my rep hours ago and still have yet to get back with me on which part number is should be using for rim to recognize it and stop hitting me on that one. Anyone run across this before? I'm thinking I should use 19293002 which is the gallon part number for dexos 5w30 since my bulk is billed in gallons. Thanks for any help I can get!