Thank you for contacting the RIM Helpdesk. The RIM application is currently down. GM is aware of the issue and working as the highest priority to restore. There is no ETA. We appreciate your patience. If you have any further questions or concerns please let us know.
Thank You,
Mary Ellen Anderson Lead RIM Distribution Analyst RIM Help Desk GM Customer Care & Aftersales T 844-868-9125, prompt #1