GM/Reynolds New to Chevy Rim Return

[Gerry11]

How do I create a Rim return using the Reynolds Era DMS. New to this and would appreciate the help

[Bucko21]

Go into Global, RIM on the Main Page, choose Obsolescence protection query under Obsolescence Protection, then from the drop down box choose created. Then just approve it and go.. Reynolds will pick it up that night I believe and when it goes back just clear the return answering yes to RIM return.. Seems a lot harder but is pretty simple.. Let me know if you need help..

[Gerry11]

So much help man. Thankyou. I knew I had to have created it. I didn’t know to go through the drop down and approve it Thanks again

[Bucko21]

Anytime.. Actually, you didn't create it, GM did. You just approved it..