by Newdude » Tue Nov 13, 2018 10:25 pm
Are the parts billed for the services under as a GM source or ZR source? (assuming on Reynolds). We do Castle services (western NY) and our kits are billed under ZR source. When under GM source they and any aftermarket parts under that would hurt our RIM compliance and our loyalty. We switched the sources and it seemed to alleviate the issue.