GM adding SPAC Case Trouble?

[Parts007]

Anyone else getting this error message frequently over the last day or so when trying to add a SPAC Case? Or is it just us?


"Part number years usage or carline application does not correspond with VIN Number input. SPAC case not entered."

[X476]

Our sister store has had this for the last couple of weeks.

[PartsPlant81]

Yes it happens more often then not for me unfortunately.

Have to do them through Live Chat in Global

[mdishong]

Happens weekly for us. You have to chat or call them to add the SPAC case

[gmpartsguy147]

This happens with ever part for a Buick Encore and Envision seems anything made in Korea or China involves contacting Spac to add a Spac case. Even better I needed a rear differential for an Encore GX adn GM cacled my order claiming it is only available from an ACDelco distributor and not available to the dealer. After several phone calls and a day of waiting in between I was finally able to place an order not that it matters as GM has no part and is in negotiations

[smoyer]

what kills me is when you call or use their chat system they act like your doing something wrong i get ask what did the error say and what tab in global are you using, listen haji i know how to do a spac case its your crap system