Global Disconnect

Re: Global Disconnect

Postby smoyer » Thu Jan 27, 2022 12:38 pm

Down again this morning NICE :twisted: :evil:
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Re: Global Disconnect

Postby bsnyder723 » Thu Jan 27, 2022 1:42 pm

Global's IT department must be a bunch on 5 year olds hopped up on sugar. SMDH
FYI, I just logged into Global on IE and could at least get into RIM and answerbacks... so at least I'm not totally dead in the water
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Re: Global Disconnect

Postby dandanthepartsman » Tue Feb 08, 2022 2:39 pm

This thread has 21k views... Still the same problems. Get it together guys......
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Re: Global Disconnect

Postby AlanHomes » Tue Feb 08, 2022 4:54 pm

Our warranty clerk gives us a daily report on what RO's have been paid. It shows what line(s) were paid and they reprint a copy of the repair order. We then mark the parts with the date they were paid. The reports I receive will show what was paid a few days prior, it is never in real time.
I would be very cautious when looking into Global Warranty and assuming all lines were paid, it might show paid, but is that ALL lines on the RO? Line 1 may have paid, but did line 2 or 3?
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Re: Global Disconnect

Postby olepartsguy » Mon Feb 28, 2022 10:14 pm

AND ITS UP
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Re: Global Disconnect

Postby olepartsguy » Mon Feb 28, 2022 10:16 pm

SORRY STILL NOT WORKING PROPERLY. F__K IT I AM GOING HOME
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Re: Global Disconnect

Postby Denise Trimble » Tue Mar 01, 2022 6:02 pm

NOW OEC crashed and I'm in the middle of trying to send that special someone a f'n headlamp! They too, have buckled under the SPAC case pressure.
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Re: Global Disconnect

Postby smoyer » Mon Mar 28, 2022 7:41 pm

And it is down rite at order time real nice
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Re: Global Disconnect

Postby Denise Trimble » Mon Mar 28, 2022 8:28 pm

We're down too. Fingers crossed it went......I know they were jacking around in some of the apps over the weekend.
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Re: Global Disconnect

Postby dandanthepartsman » Wed Apr 13, 2022 9:07 pm

If you are having an issue with upgrading an order to a SPAC Case, please try upgrading your order using the Parts Workbench "View Order Status Detail Screen"



LOL has this ever worked for anyone?
Everytime i have tried i get the same message!
15020: The Back-order report with the order type CSO/VIP selected for upgrading to SPAC case failed to upgrade. Please try again later.


keeping this post alive :evil: :evil: :twisted: :twisted:
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