Is anyone else as frustrated as me about Hyundai pre-shipping new model accessories to us dealers?
I have tried and tried to have us removed form receiving the accessories. But I keep getting told that there is no way to opt out of this.
We end up using all of our accrued return reserve to ship these items back if they don't sell in 9 months. Which the majority of these items do not.
I believe that if Hyundai wants to force this crap down our throats, then they should take the stuff that does not sell in 9 months back on their dime.
No using our return reserve, and they pay the shipping costs.
Hyundai ships us some of the dumbest items that will probably never sell, eg, cargo blocks, wheel locks, Santa Cruze wheel flares for a Go-Pro mount and the Go-pro mount to go with..as a separate item.
I really struggle with this as our sales manager refuses to pre-load lot vehicles with accessories.
#1. if we end up doing a dealer trade, 9 times out of 10 the other dealer does not want to pay for the accessories that are installed.
#2. we currently have 3 new Hyundai's on our lot so what would we put these on or in?
#3. we are a pretty small dealership selling only 12-15 new Hyundai's a month, so I don't need 4 sets of the same cross rail.
I have tried to just bill them to the sales department, thinking that they would then install them or use them as items to close a deal.
But I got shot down on that idea.