SERVICE CHARGE

[olepartsguy]

HAS ANYONE HAD A $5.00 MISC CHARGE ON THERE KEYSTONE BILLS? HOW DO YOU FEEL ABOUT MAKING $5.00 LESS PROFIT. HOW DO YOU FEEL BEING CHARGED FOR SOMETHING THAT WAS NOT DISCUSSED AT THE TIME OF ORDER/PURCHASE? I BELEIVE IT IS AGAINST THE LAW UNDER : "Variation to your contract"

[C8RFAN]

We luckly dont monkey with them very often, If I had to guess its a fuel surcharge

[nametab]

I pass the $5.00 on to my customers (insurance companies), charged as freight, so far no complaints.

[AlanHomes]

Never take the time anymore to order anything from Keystone, told them to shove it. They would deliver to our RV shop next door, in the building that is a ten second walk away without any surcharge. But if I ordered anything there was a surcharge. RV shop is owned by the same company, just a different address.