GM DEALERS ON PART VIEW:

[Denise Trimble]

GM DEALERS ON PART VIEW:

Please let us know how you like the part tracking tool! I am full of questions:

Are there added expenses to this visibility from Freight Verify or GM? (If so, are these expenses iMR eligible?)
Does it require more of your time than the existing PWB+ click chain to track a part?
Is the information more accurate? (it would be nice if it was a bit closer than PWB+)
Is the tracking information the same between systems? ie: same tracking/shipping number from PWB+ to Freight Verify

I see dealers are supposed to be fully integrated by Q1 2025, but I'm nosey.

[dandanthepartsman]

Not really useful at all.

Hear me out, I know they are proud of it but it really does nothing.
1st - The tool is not in parts workbench at all. Its tucked away in a whole other app. For this tool to be more useful it needs to be on same screen with parts workbench where we normally track parts and get the eta.
2nd - When you use parts workbench and get an eta stating that it has shipped with an estimated delivery of ie: Aug 14th - Aug16th do we really need to know what current state it is in? Or which crossdock is holding it up. As long as it is in transit and a delivery eta, than that is all we really need to know.
3rd - It doesn't show you parts that are in transit to a distribution plant like you would think. ie: raw part shipped from source to distribution for boxing or whatever. If it hasn't shipped from a distribution plant there is a no eta. Basically if there isn't a tracking number assigned to it you can't search it.
4th - Direct ship parts are not shown in this. Nuts bolts keys windshields etc...
5th - No additional cost.

tldr: It is a redundant tool, and for some reason you need to know exactly where the part is on I-70, than what's the point. It does not tell you that its in the 4th trailer waiting to be unloaded for the last 3 days at the crossdock just that the part is sitting at the crossdock. Only thing this tool is going to do is piss you off, when its just normal business. They should have invested the money into making global connect work 24/7.

[Denise Trimble]

Not really useful at all.

Good feedback to know. Thank you!

[ScottParts]

Not to be "that guy", but what/where is Part View? I haven't heard anything at all about it.


Edit: I just found a blurb on it in the Wholesale newsletter (which, surprisingly, didn't tell me much about it at all!)

[dandanthepartsman]

app center:
VINView/PartView
then on the left hand column click part view

It is hidden with the sales tool that allows them to track where vehicles are in the transit process to dealership.

[ScottParts]

app center:
VINView/PartView
then on the left hand column click part view

It is hidden with the sales tool that allows them to track where vehicles are in the transit process to dealership.

Thanks! I appreciate it! Never would have found it on my own.

[Denise Trimble]

app center:
VINView/PartView
then on the left hand column click part view

It is hidden with the sales tool that allows them to track where vehicles are in the transit process to dealership.

Do you have to be a "Wholesale" dealer to see it, or maybe "phased in"? I see the VINView, but no PartView yet. I saw the newsletter, and it did say They expect to have all rolled out by Q1 2025.

[ScottParts]

app center:
VINView/PartView
then on the left hand column click part view

It is hidden with the sales tool that allows them to track where vehicles are in the transit process to dealership.

Do you have to be a "Wholesale" dealer to see it, or maybe "phased in"? I see the VINView, but no PartView yet. I saw the newsletter, and it did say They expect to have all rolled out by Q1 2025.

I see the same. I assumed you have to be "added" to it, maybe by your rep? Currently, there's nothing in mine related to Parts.