Anyone having trouble logging in to CDK?

Anyone having trouble logging in to CDK?

Postby bigmac » Wed Jun 19, 2024 2:24 pm

We came in and no one in the dealership can log in to CDK. The phone numbers are not being picked up either. Is this just our store or a national problem?
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Re: Anyone having trouble logging in to CDK?

Postby dandanthepartsman » Wed Jun 19, 2024 2:26 pm

nationwide outage
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Re: Anyone having trouble logging in to CDK?

Postby bigmac » Wed Jun 19, 2024 2:28 pm

Thank you. CDK couldn't bother to send out a message.
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Re: Anyone having trouble logging in to CDK?

Postby dandanthepartsman » Wed Jun 19, 2024 2:37 pm

w w w.reddit. com/r/partscounter/comments/1djh4vz/cdk_down/?sort=new

had to add spaces to bypass rules
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Re: Anyone having trouble logging in to CDK?

Postby Zep33 » Wed Jun 19, 2024 4:09 pm

Not sure if true - but heard they were hacked.

Possible ransomware attack - This could be a while
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Re: Anyone having trouble logging in to CDK?

Postby MSInventory » Wed Jun 19, 2024 4:42 pm

2 weeks is what I've been hearing.
"The worst thing a Parts Manager can do is to fall in love with his parts."
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Re: Anyone having trouble logging in to CDK?

Postby bigmac » Fri Jun 21, 2024 3:53 pm

Just saw bulletin GCUS-9-16240. It tells you how to go to RIM and pull up a copy of your inventory that has locations. My concern is what are we going to do about RIM compliance as we sell out and have to reorder.
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Re: Anyone having trouble logging in to CDK?

Postby Denise Trimble » Wed Feb 19, 2025 1:12 pm

Anyone having a flashback?
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Re: Anyone having trouble logging in to CDK?

Postby Stevenspeaking » Wed Feb 19, 2025 3:15 pm

We had 50/50 that couldn't login. I deleted browsing history from the shipping computer. After that it logged in OK.
sbrittain@mcgovernauto dot com
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