Global Disconnect
Re: Global Disconnect
by dandanthepartsman » Wed Mar 12, 2025 1:45 pm
Still cant get into e-doc today. Such a pain in the butt
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Re: Global Disconnect
by jaybird62 » Wed Mar 12, 2025 2:22 pm
dandanthepartsman wrote:Still cant get into e-doc today. Such a pain in the butt
great news.. after a 20 minute hold with parts workbench... they assured me they were aware of this.
but no eta to fix it...
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Re: Global Disconnect
by jaybird62 » Wed Mar 12, 2025 2:47 pm
ok so my dealer laison who is pretty cool and a lot of help showed me this
parts workbench plus shipments then print all
that is everything that shipped today.. looks different, but it will work
parts workbench plus shipments then print all
that is everything that shipped today.. looks different, but it will work
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Re: Global Disconnect
by ScottParts » Wed Mar 12, 2025 8:05 pm
Just got this from my liaison:
Good afternoon,
We wanted to inform you about an issue with the eDoc functionality. Our team has identified the problem and is actively working to restore full functionality. The onboarding process for all users is time-consuming, but we are making steady progress. Dealers are currently being onboarded, and we expect to achieve 100% restoration by March 17th.
Thank you for your patience and understanding.
Good afternoon,
We wanted to inform you about an issue with the eDoc functionality. Our team has identified the problem and is actively working to restore full functionality. The onboarding process for all users is time-consuming, but we are making steady progress. Dealers are currently being onboarded, and we expect to achieve 100% restoration by March 17th.
Thank you for your patience and understanding.
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