What do you consider to be an Emergency Purchase

[dave1959]

An emergency purchase is not a lost sale. If you procure the part and sell it; it cannot be a lost sale.

Anything OEM that you have a demand for and do not have on the shelf is a lost sale..

[PartScott]

An emergency purchase is not a lost sale. If you procure the part and sell it; it cannot be a lost sale.

Anything OEM that you have a demand for and do not have on the shelf is a lost sale..

Even if you order it from GM or pick it up from another dealer and make the sale?

[PartsPlant81]

An emergency purchase is not a lost sale. If you procure the part and sell it; it cannot be a lost sale.

You are correct! I've seen stores post lost sales for all sorts of reasons beyond the only true reason "if I had it, I could've sold it, they didn't order one from me, so I've lost the sale". And the only exception to this rule is to record a lost sale on your OE number when you could've sold it but had to purchase a non-OE down the road from a parts store.

You are correct. We do post a lost sale for OE # if we sell the aftermarket equivalent.