tmundal wrote:Make them turn all their paperwork into you, and double check it before it goes to the office. When wrong, hand it back and tell them to fix it, or explain what was wrong. Its your ass on the line with that kind of stuff.
I've been doing that for years. I get a "sorry" when it's wrong, but they don't make an effort to prevent it from happening again. And every so often, I find a part that they've been IO'ing that we didn't buy and they don't get why putting in a fake cost is wrong. Or they write an IO credit, and instead of returning the part for credit or putting it in inventory, they stash it under the counter in case they get the opportunity to sell it. And I bang my head against the wall. We did our physical inventory two weeks ago. Yesterday, one guy turned in a $2600 invoice for parts he IO'd a few days before inventory. He hadn't gotten the invoice until then, and didn't think I needed to know about that for inventory.