That customer ended up just buying the part directly from me.
Exactly what GM wants, that way it does not cost them.
SPAC CASES
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Re: SPAC CASES
by X476 » Thu Jul 29, 2021 2:54 pm
- X476
- Posts: 512
- Joined: Wed Oct 10, 2007 12:00 am
- Location: Midwest
Re: SPAC CASES
by CHUCKINPARTS » Thu Aug 12, 2021 3:50 pm
Just tried to request a part to be sprinted from another Dealer. Spent time calling and finally found a Dealer. Went to Shop Express Direct and typed in dealer code and……………….
Status : PART 12708794 IS NOT ELIGIBLE FOR EXPRESS DIRECT
In order to assist you in quickly determining if a part can be SPRINTED via Express Direct, please review the following criteria:
It lists 11 reasons why and I asked a SPAC agent where to find these????? It is a screen they have access to….BRILLIANT…
Why in the F$%k do I even try? Who makes these idiotic decisions? YAH. Just leave the truck sit till next month while I have a dealer willing to ship me the part. Its all about the Customer and retaining them for life……..BULLSHIT. It’s one colossal stupid decision after another.
Status : PART 12708794 IS NOT ELIGIBLE FOR EXPRESS DIRECT
In order to assist you in quickly determining if a part can be SPRINTED via Express Direct, please review the following criteria:
It lists 11 reasons why and I asked a SPAC agent where to find these????? It is a screen they have access to….BRILLIANT…
Why in the F$%k do I even try? Who makes these idiotic decisions? YAH. Just leave the truck sit till next month while I have a dealer willing to ship me the part. Its all about the Customer and retaining them for life……..BULLSHIT. It’s one colossal stupid decision after another.
- CHUCKINPARTS
- Posts: 261
- Joined: Tue Jan 19, 2016 10:27 pm
- Location: WISCONSIN
12 posts
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