Well, it just got worse.......

[Denise Trimble]

INTERESTING!!!!

I read the notification at lunch time on GlobalConnect, and this afternoon, it disappeared! If someone happened to print it off, please send it over! nine three seven 456 5077 fax#

Thank you!


UPDATE:
I was able to locate it only upon putting today's date in the search field of the Advanced Search feature in Messages.

[duckman]

should we wait for a wpc request or wait till we get 10 or so old one and just ship them to

the wpc ?

[CMayne]

"INTERESTING!!!!"
Sorry Denise but I have other words for it. Got my first "call back" today. 3,246 sheets of paper (well may not) and a UPS slip
translates into nothing more than another pain in the ass from GM.

[CMayne]

should we wait for a wpc request or wait till we get 10 or so old one and just ship them to

the wpc ?

DO NOT ship in bulk!!!!! These things are all bar-coded shipping labels and I doubt seriously that they have the Intelligence to open the box and look for more. I have already had this problem when I put the paperwork "inside" the package. They called wondering where all the paperwork was I asked them if they opened the box and the reply I got was "could you fax it to us". Honest to gods truth!

[camaroman]

I agree, we need to ship them individually. My friend works for UPS and he needs to work a little harder. LOL Seriously though, I think it would be best to ship them individually because of the labels, that way you get credit for each one going back. If one goes missing you will have a tracking number to follow up on it.

[gully]

I got a couple requests today as well. So now I'm keeping ANOTHER folder of the ones shipped with a copy of the shipping label. I can see these getting lost and charged back to us so I'm covering my ass as much as possible. I don't think I've ever had so many piles and file folders on my desk!

[Richard]

So far the GM recalls that I'm dealing with 13454/14063, 14092, 14029, 14030, and now 14179 have taken over 3 filing cabinet drawers, plus I have 5 hooks on the way for new parts to be ordered RO's plus a spreadsheet that gets printed daily for the service advisors to be able to see that the parts are really ordered..... as far as how you get paid for the WPC returns, it doesn't matter, service will take it, just like they take the cutting keys time, ect.... these recalls and the way GM is handling them is an absolute farce.

[Denise Trimble]

"INTERESTING!!!!"
Sorry Denise but I have other words for it. Got my first "call back" today. 3,246 sheets of paper (well may not) and a UPS slip
translates into nothing more than another pain in the ass from GM.

Yeah, Cliff, I agree completely. I have been checking multiple times per day have not received a request for return yet, but it is coming...... I feel a disturbance in the force!

[Zep33]

That bulletin stating they will be asking for all of them back was effective yesterday the 28th and going forward. The ones before that were just the random requests.

[greenthumb-38]

it is a service msg. # G_0000192839

Subject: Ignition Switch Recall Parts Return

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This is to notify you that starting today, May 28, 2014, GM is requesting the return of all ignition switches and associated parts involved in the ignition switch recalls. Please follow the Warranty Parts Center return process for return of these system-identified parts along with proper packaging, attaching the applicable parts return label, and including a copy of the job card inside the box.


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Contact name: Warranty Parts Center E-Mail: