Who codes locks at your dealership? We have been coding them in the parts department since I started here in 1985, but I understand that there are dealerships where the techs are responsible for doing it. I don;t mind doing it if we can stay ahead of the appointments and get them ready ahead of time, but I am sure that won;t happen all the time.
Service will be getting added time for coding these so why not make them earn there money?
When did everyone forget that we are ALL here to earn/make money for the dealer!!! Helping the service department code a few locks will not hurt your GP in the big picture. I do understand not installing the transmission parts..... but come on.....
I have been coding locks for about 17 years.... If it is a case where we are coding a lock for a customer in the shop we take that opportunity to put it on the RO as a general 242 part with a .01 cost and $15.00 list..... We, in parts here, enjoy coding locks......
Do any of your guys take parts out to the techs, or just simply wait until the techs come and get them?
I think we are all here to help each other out and we can all make money........ Remember that stupid old saying 'There is no I in team.' As much as it is a cliche, it is still true..... The often constant bickering between departments does not help anyone.....
sorry, I will get off of my soap box now......