DealersEdge Professional Forums

Has anyone received 12590366 covers or gaskets since 3/1. That was my last delivery. All my orders have been cancelled, backordered, or under review. No one I have talked to can tell me when to expect another order. It appears that some PDC have stock but nothing moving that I can see...........

Same deal here. Taking names and the list keeps getting longer and longer everyday. World class service from a world class company. Not!!!! That Great GM Feeling has gone away again.

I have not received any this month.

just about every day I've gotten a couple

None here

I am ordering all CSO. No Spac cases and ours come in at random , not nessecarily straight down the list by the date placed. Are the rest of you having to SPAC your orders?

I can't SPAC them any more, I thought they shut those #'s off.

I had one order for 20 cancel. I have another order for 15 on BO since 3/1. I have another order for 15 on review, I guess because its not on my BO list. All but five of these are needed to fill orders so its not like I'm hoarding them. I'm ready to order again just to keep up with demand. I just can't tell anyone if it will be days or weeks or maybe even months. Why won't GM at least give us a BS story about the availability..................

When customers complain about the time it takes, I have started giving them the customer assist number, and tell them to make sure they tell them that we have ordered the parts and GM wont send them. Im tired of the monkey being on my back. Screw em

Got 8 out of Philly on 3/9 that were ordered 3/2. Each one shipped fedex ovn ! I have been ordering them on global rather than my dms and doing each one as a separate line. I'm on dealertrack and
they combine multiple lines for the same part into 1 line. I.e. 10 lines of 12590366 becomes 1 line of qty 10.